Privacy policy

This Privacy Policy describes how MYRKJA ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from myrkja.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). By using our Services, you agree to the collection, use, and disclosure of your information as outlined below. If you do not agree, please refrain from using the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the "Last Updated" date. Continued use of the Services after such updates constitutes your acknowledgment and acceptance.

What Information We Collect

We collect the following types of information:

1. Information You Provide Directly

Contact Information: Name, email address, phone number, billing and shipping address.

Account Information: Username, password, and security questions.

Order Information: Details about purchases, including payment confirmation.

Customer Support Information: Messages or other information provided when contacting us.

2. Information We Collect Automatically

We collect Usage Data through cookies and similar technologies. This may include:

  • Device information (e.g., IP address, browser type, operating system).
  • Interaction data (e.g., pages visited, links clicked, time spent on the Site).
  • Geolocation information inferred from your IP address.

3. Information from Third Parties

We may receive additional information from:

Marketing and advertising partners (e.g., Google Ads, Facebook).

Payment processors to process transactions.

Analytics providers (e.g., Shopify analytics).

How We Use Your Information

We use your information to:

  1. Provide Products and Services: Process payments, fulfill orders, manage accounts, and deliver products.
  2. Improve and Personalize Services: Enhance user experience through analytics and tailored recommendations.
  3. Marketing and Advertising: Send promotional content via email, social media, and other platforms. Customize advertisements displayed to you.
  4. Security and Fraud Prevention: Detect and address fraudulent or illegal activity.
  5. Legal Compliance: Comply with applicable laws and regulations.

Cookies and Online Tracking

We use cookies and similar tracking technologies to:

Power our Site and Services (e.g., remembering preferences).

Conduct analytics to understand usage patterns.

Display personalized advertisements.

Types of Cookies We Use

  1. Essential Cookies: Required for the Site to function (e.g., account login).
  2. Performance Cookies: Monitor website performance and fix bugs.
  3. Functionality Cookies: Enhance your experience by remembering preferences.
  4. Marketing Cookies: Tailor advertisements to your interests.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site.

How We Share Your Information

We may share your information in the following circumstances:

  1. With Service Providers: For tasks like payment processing, data storage, and customer support.
  2. With Marketing Partners: To display personalized ads and conduct promotional campaigns.
  3. For Legal Reasons: To comply with legal obligations or protect our rights.
  4. During Business Transfers: In case of mergers, acquisitions, or sales.

We do not sell your sensitive personal information without your explicit consent.

Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal information.

Correction: Update or correct inaccurate data.

Deletion: Request the deletion of your data.

Portability: Obtain a copy of your data in a portable format.

Opt-Out: Decline marketing communications or targeted advertising.

Withdraw Consent: Revoke consent for processing your data.

To exercise your rights, please contact us at care@myrkja.com. We may require verification of your identity to process your request.

Third-Party Links

Our Site may link to third-party websites or services. We are not responsible for their privacy practices. Please review the privacy policies of these platforms before sharing information.

Data Retention

We retain your personal information only as long as necessary for legitimate business purposes or as required by law. After that, data will be securely deleted or anonymised.

Children’s Privacy

Our Services are not intended for children under the age of 16. If you believe we have collected data from a child, please contact us at care@myrkja.com for removal.

Security

We use industry-standard measures to protect your data. However, no method of transmission over the Internet is entirely secure. Please notify us immediately if you suspect a data breach.

International Data Transfers

We may transfer your data to countries outside your jurisdiction. In such cases, we use legally approved safeguards, such as Standard Contractual Clauses, to ensure your data is protected.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us:

Email: care@myrkja.com